Shipping & Handling – Alien Fresh Jerky

Shipping & Handling

Here is our shipping and handling policy details

  • We currently ship USPS Priority Mail.
  • Orders typically take 24 to 72 hours to process and ship after being received, but may take an additional day or two if a product happens to be low on inventory.
  • Once processed and handed to USPS, it can take anywhere from 1 to a max of 5 business days for your order to arrive, as long as the ship-to address is correct and there are no delays from USPS. We have no control over the order once it is handed-off to USPS. IF THERE ARE ANY ISSUES WITH DELIVERY PLEASE CONTACT YOUR LOCAL USPS OFFICE FOR FURTHER ASSISTANCE AS WE HAVE NO CONTROL OVER THE SHIPMENT ONCE HANDED TO USPS. IF THE TRACKING STATUS OF AN ORDER SHOWS DELIVERED THE ORDER IS CONSIDERED COMPLETED.
  • Once your order ships, you will receive tracking information via email, which you can use to track your order.
  • Orders are processed Monday through Friday until 3:00 PM PST. Orders received on Friday after 3:01 PM PST, or on Saturday or Sunday, those orders get processed and shipped on Monday. 

 

***** MILITARY ORDERS: PLEASE READ CAREFULLY AND THOROUGHLY *****

THE SHIPPING ADDRESS MUST BE A US / US MILITARY APO / AFO / AP ADDRESS. THE SHIPPING ADDRESS MUST BE VALIDATED BY THE USPS.

IF THE SHIPPING ADDRESS INCLUDES THE NAME OF A COUNTRY THAT IS NOT THE UNITED STATES OR IF THE SHIPPING ADDRESS IS NOT A VALID USPS ADDRESS, THE ORDER WILL NOT SHIP OUT, THE ORDER WILL BE CANCELLED AND REFUNDED, AND THERE WILL BE A RE-STOCKING FEE OF 20% OF THE GRAND TOTAL FOR THE ORDER DEDUCTED FROM THE REFUND.